Shipping & Returns

We at gemsnewdirections.com have compiled this Shipping & Returns Polices page to help make your shopping experience with us as easy and convenient as possible. If you have any question please email us at gemsnewd@gemsnewdirections.com or feel free to phone us at (805) 277-7823. We reply to all correspondences as soon as possible. If you don't hear from us within two days please try resending your email or calling us with your question.

Addition Contact information

Attn: A.De Sandre

13235 N. Verde River Dr. #237
Fountain Hills, AZ 85268-3868
Orders & Help use our
Phone Number: (805) 277-7823

Shipping

Note : Packages will be shipped by 1st class mail U.S. Post office See below under Cost for addition information.

Note : We only ship to U.S. and Countries listed below.

Cost :

United States - We have a fixed shipping and handling cost per order (1st Class mail insured for all orders over $ 50.00) fee of $ 6.50. We also are NOW offering FedEx 3 day shipping as a upgrade (at a additional Cost). This Upgrade can be added by selecting the "Shipping UpGrade to FedEx 3 Day" under Categories. This Upgrade does not come with "insurance", So if you wish to have insurance please add it at check out.

Australia - We have a fixed shipping and handling (First-Class Package International Service and Customs Declaration form) fee of $ 25.00. If you wish insurance you can add it at check out for a additional cost (It will be based on your total cost of items purchased). See additional insurance Fee's below for cost.

Canada - We have a fixed shipping and handling (First-Class Package International Service and Customs Declaration form) fee of $ 13.50. If you wish insurance you can add it at check out for a additional cost (It will be based on your total cost of items purchased). See additional insurance Fee's below for cost.

Italy - We have a fixed shipping and handling (First-Class Package International Service and Customs Declaration form) fee of $ 30.00. If you wish insurance you can add it at check out for a additional cost (It will be based on your total cost of items purchased). See additional insurance Fee's below for cost.

Special Note: The best way to save on Shipping cost is to group your Purchases with Multiple items.

1st order : Shipping is FREE For a order shipped within the United State or CREDIT of $ 6.50 For a order shipped within Australis, Canada or Italy.

Use FS-1 code at check out for free shipping or credit

Additional Insurance Fee's

Amount That will be charge for Merchandise Insurance Coverage Desired

Please Note : This rate same as charge by United States Postal Service

Order Total	Fees
$0.01 - $50.00	$2.25
$50.01 - $100.00	$2.85
$100.01 - $200.00	$3.55
$200.01 - $300.00	$4.70
$300.01 - $400.00	$5.90
$400.01 - $500.00	$7.10
$500.01 - $600.00	$9.55
$600.01 - $5,000.00 (maximum liability is $5,000)	$9.55 plus $1.40 per $100.00 or fraction thereof over $600 in declared value

Returns

We pride ourselves in offering quality items and describe them as fully as possible. All items have a 100% SATISFACTION GUARANTEE. YOU MUST BE PLEASED..

Our Guarantee : Everything you buy from us is backed by our 100% satisfaction guarantee. If you are not satisfied with your purchase you can simply return it in original conditions within 30 days by Insured U.S. Class Mail. Just give us a Call / Email and we will give you a RETURN AUTHORIZATION CODE. We will refund YOUR purchase price less shipping cost ONCE WE RECIEVE IT BACK...